ALIRTS FAQs and Information

About ALIRTS

Section 127285 of the Health and Safety Codes require all Hospitals, Long-Term Care Facilities, Primary Care Clinics, and Specialty Clinics to submit an annual utilization report to OSHPD. The Annual Utilization Report of Hospitals, Long-term Care Facilities, Primary Care Clinics, and Specialty Clinics are due February 15 every year for reporting data from the previous calendar year. If February 15 falls on a weekend or holiday the due date will then be the following business day. Failure to file a timely report may result in a suspended license by the California Department of Public Health (CDPH) until the report is completed and filed with OSHPD.

For Home Health Agencies and Hospices, these requirements are listed in Section 74729 of the California Code of Regulations and Section 1750(c) of the Health and Safety Code, respectively. The Annual Utilization Report of Home Health Agencies and Hospices are due March 15 every year for reporting data from the previous calendar year. If March 15 falls on a weekend or holiday the due date will then be the following business day. Failure to file a timely report may result in a suspended license by the California Department of Public Health (CDPH) until the report is completed and filed with OSHPD.

To file an Annual Utilization Report, please access the ALIRTS website through Microsoft Internet Explorer (and only Internet Explorer), a web browser that is part of the Windows operating system.

FAQs

  • I do not have internet access; I do not have Internet Explorer.

    If you or your healthcare facility does not have internet access and a computer with the Microsoft Internet Explorer web browser, the submission of the Annual Utilization Report is still required as described above. Remember, ALIRTS is a Web-based application; you can access the site from home, the library, or any place that has a computer with Internet Explorer and access to the internet.

    If you have Microsoft Edge, please follow this guide for Internet Explorer.

  • The system is unable to process my request.

    If you are still experiencing issues with the ALIRTS website after accessing it with the Microsoft Internet Explorer web browser, please try following the guide to compatibility issues.

    If you are still experiencing technical difficulties with the ALIRTS website, please contact the ALIRTS Support Line at (916) 326-3854.

  • My facility is new; I cannot find my facility in ALIRTS.

    If you have a new facility without an existing OSHPD Facility ID Number, or if you cannot find your facility in ALIRTS, please contact the ALIRTS Support Line for further assistance at (916) 326-3854.

  • User Accounts
    OSHPD ALIRTS Account Administrator (OAAA)

    The OAAA of your facility has the responsibility of keeping their contact information up to date, including an up-to-date email address. The OAAA account has the ability to not only create, submit, and revise reports, but also the ability to add and delete additional Report Preparer accounts with access to any number of facilities the OAAA deems necessary from the list of OSHPD Facility ID Numbers assigned to their account.

    Guides to adding and deleting Report Preparer accounts are available:

    Obtaining a New OAAA Account, or Replacing the Current OAAA

    If you have new facilities that are not yet assigned OSHPD Facility ID Numbers and you wish to add them to your existing OAAA account, please contact the ALIRTS Support Line for further assistance at (916) 326-3854.

    If the OAAA of your facility needs to be changed to a new individual, please contact the ALIRTS Support Line at (916) 326-3854. We will also request that you fax the following information on facility letterhead requesting to change OAAA to (916) 322-1442:

    • The name of the new OAAA
    • The job title of the new OAAA
    • The email address of the new OAAA
    • The phone and fax number of the new OAAA
    • The work address of the new OAAA
    • The OSHPD Facility ID Number(s), if available
    Report Preparer

    A Report Preparer account in ALIRTS has the ability to create, submit, and revise reports. A Report Preparer account is created by the current OAAA of the facility. If you need a Report Preparer account and are unsure who your facility’s OAAA is, please contact the ALIRTS Support Line for further assistance at (916) 326-3854.

    I forgot my login ID or password

    Please follow these instructions.

    Please note that your ALIRTS account saves your unique profile information. Do not share your login with others. Your ALIRTS account certifies that you are the submitter and data submitted is accurate to the best of your knowledge.

  • Navigating ALIRTS
  • My report has errors in the Errors and Warnings section.

    Sometimes ALIRTS will detect some concerns with your report prior to submission. These concerns appear in the Errors and Warnings section of the report, which can be found at the end. There are three types of errors and warnings:

    Fatal

    Fatal errors are statements that must be read, understood, and may require data to be corrected before submitting a report. ALIRTS will not allow the submission of a report with Fatal errors.

    Confirm

    Confirm errors and warnings are statements that must be read, understood, and confirmed to be true (by checking the Confirm box). These errors and warnings often concern data in the report that is outside of what is normally expected, but is acceptable if confirmed to be accurate and true.

    Confirm and Explain

    Confirm and Explain errors and warnings are similar to the Confirm-type described above. In addition to checking the Confirm box, you must also enter an explanation appropriate to the error you are addressing.

    If you need assistance with the Errors and Warnings section of your report, please call the ALIRTS Support Line at (916) 326-3854.

  • Extensions

    The Office of Statewide Health Planning and Development does not have the statutory authority to grant an extension past the due date for filing the Annual Utilization Reports. If you are unable to meet the due date, and you need assistance with the submission of the Annual Utilization Report, please contact our ALIRTS Support Line at (916) 326-3854.

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This page was last updated on Friday, February 17, 2017.

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